Shelly Laffy worked diligently on the sale of our house to the best buyer. She was conscientious, kind and professional. The house was staged beautifully and recommendations were made by her that we followed through on. I would have no qualms about recommending her and ERA in Billerica to any person wanting to sell their home. Such a kind and trustworthy person, that is Shelly Laffy!!!! If we ever decide we need a realtor in the future, our first call will be to Shelly. We are happy that she was involved with the selling of our home. She is more like a member of the family than a professional realtor. Thank you, Shelly! Warmest regards, Catherine D.

Shelly is a wonderful person to work with. She helped me tremendously through the successful purchase of my condo - from getting bank preapproval on a holiday to the actual closing. I don't think I would have been successful in my purchase without her on going help. Highly recommended. She is the best! Thomas D.

Shelly was wonderful to deal with, completely sympathetic to our needs, never trying to rush us and constant advice and ideas on how to make all of this go smoothly. She also respected our having lived in our home for 37 years and the emotions behind all of that. Denise C.

From the start to the finish, Shelly provided excellent service. I was blown away by her reliable and proactive communication, and her keen attention to detail helped us immeasurably. She patiently and professionally answered any questions we had, worked around our schedule and made the signing process a breeze. She was a great advocate for us in the negotiating process, and I would absolutely recommend her to anyone who is seeking real estate or rental services in the Middlesex County area. Anthony R.

Shelly was very easy to work with. Fast to return calls and knowledgeable. Shelly is creative and able to assist in helping in all aspects of real estate. Shelly is honest and caring. Michael P.